What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run your wallet, process payments, and keep your session secure across devices. This includes your registration details, the payment methods you connect — bKash, Nagad, or Rocket — and your activity log while
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you're in the lobby. We use this data to verify your identity before processing a withdrawal, to match your bKash or Nagad number to your account wallet, and to detect unusual login attempts on your mobile device. We do not sell your personal data to third
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parties. Cookies and session tokens help us keep you logged in across browser and app without asking you to re-enter credentials every time. Data retention follows the period required by applicable law in your eligible region; once that period ends, we delete or anonymise records that
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are no longer needed. If you're in Bangladesh, your rights under applicable local law govern how we respond to access and deletion requests. We aim to respond to any data request within a reasonable timeframe after identity verification is complete.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.